Privacy Policy
Craftify Creations
By using the site, you’re agreeing to how things are described below.
The basic idea
We only collect what we need to run the store, ship orders, and communicate with customers. Nothing more than that.
Information you give us directly
When you place an order, contact support, or sign up for updates, you share information like:
- Your name
- Email address
- Shipping and billing address
- Phone number (if provided)
- Payment details during checkout
This information is used to process orders, ship packages, and respond to messages. That’s the main reason it exists.
Information collected automatically
Like most websites, a small amount of technical information gets collected automatically when you browse the site.
Things like your IP address, device type, browser, and general activity on the website. This helps the site run properly and helps us understand what’s working and what isn’t.
It’s pretty standard for ecommerce websites.
Payments and card details
Payments are handled by secure third-party payment providers.
We do not store your full card number or payment details on our servers. That part is handled by the payment gateway using their own security systems.
This is important for fraud prevention and payment security.
Why we use your information
Your information is used to keep the store running. That includes:
- Processing payments
- Shipping orders
- Sending order confirmations and tracking emails
- Providing customer support
- Preventing fraud or suspicious activity
Without this information, we wouldn’t be able to process orders or provide support.
Who we share information with
Some information has to be shared with trusted service providers so orders can be delivered.
This includes:
- Payment processors
- Shipping and logistics partners
- Fraud prevention and security tools
They only receive the details required to do their job.
We do not sell personal data. We don’t rent it either.
Cookies
The website uses cookies. Most ecommerce websites do.
Cookies help the website remember your preferences and keep the shopping experience working properly. They also help us understand how visitors use the site.
You can disable cookies in your browser if you prefer.
Emails from us
If you place an order, you’ll receive emails related to that order. Confirmation emails, shipping updates, and replies to support messages.
We don’t send spam.
Data security
We take reasonable steps to keep the website secure and protect customer information. That said, no online system is perfect, and no method of internet transmission can be guaranteed to be 100% secure.
Access or deletion requests
If you want to request access to your data or ask for deletion, you can contact us and we’ll review the request.
Updates to this page
This page may be updated occasionally. The latest version will always be here.
Questions
If you have questions about privacy or data handling, you can contact:
